Culture & Operating model

We work with you to create a culture and operating model that drive sustainable growth for your people and your business.

We balance productivity and effectiveness to ensure that you deliver the right products and services faster. Improving productivity increases output and reduces the time it takes to get customer feedback, which leads to more feedback, more frequently. When coupled with a clear understanding of value and how to measure it, this rapid feedback leads to more customer and business value.

Operating Model components.

We are always happy to discuss tailoring options depending on your needs.

Culture

Our Culture model (below) enable us to help companies shape their cultures.

Organisational culture is a complex social phenomenon that either enables or hinders long term organisational success. By embracing a holistic approach to understanding our culture we can actively shape it. Meaningful culture change requires defining our desired culture and cultivating it through concrete actions. This goes beyond aspirational values; we must identify specific behaviors that drive success, establish effective measurement methods, and incentivise their adoption. Experiencing the positive impact of new behaviors reinforces them, which leads to shifts in the underlying beliefs and assumptions - this is how genuine cultural change happens.

Culture constantly evolves through shared learning, sensemaking and experience. However, without measuring it, we are just guessing. We cannot know if our culture is working for us or against us and we certainly cannot improve it.